Terms and Conditions – Platform Usage Guide for hari2menang

1 Definitions & Interpretation

In these terms and conditions, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "Platform" refers to the hari2menang.onl website and the hari2menang mobile app, both operating under the hari2menang brand.
• "User" or "Member" refers to any individual who has registered a valid account on the hari2menang platform.
• "Account Balance" refers to the total funds in a user's account, comprising real money (deposited funds) and bonus funds (if any).
• "Game" refers to all forms of interactive entertainment available on the platform, including Live Casino, Slots, Sports, poker, and other games.
• "Wagering Requirements" refers to the number of times the bonus amount must be wagered before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process required when processing withdrawals or when requested by the platform.
• "Real Money" refers to Malaysian Ringgit (MYR) deposited by the user into their account.

2 Eligibility & Registration

To register and use the hari2menang platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not on any self-exclusion list or play ban issued by any relevant authority.
• Register only one account only. Multiple account registrations by a single individual are strictly prohibited.
• Provide accurate, truthful and up-to-date information during registration. False information may result in immediate account closure.

During registration, you are required to provide your full name, an active email address, a Malaysia phone number, and a secure password. All this information will be stored with full encryption in accordance with the hari2menang Privacy Policy.

3 User Account

Each user is fully responsible for their own account. This responsibility includes:

• Keep your password and login details confidential.
• Ensure that no third party uses your account, including family members.
• Notify hari2menang immediately if you suspect any unauthorised access to your account.
• Update your profile information whenever changes occur, especially your phone number and email address.

Hari2menang is not liable for any losses arising from a user's failure to maintain the security of their own account. All activity occurring under your account is considered your own action until hari2menang receives an official report to the contrary.

4 Deposit & Withdrawal

All financial transactions on the hari2menang platform are subject to the following policies:

Deposit:

• The minimum deposit amount is as stated on the platform's deposit page at the time of the transaction.
• Accepted deposit methods include FPX, DuitNow QR, Touch 'n Go eWallet, Boost, ShopeePay, and local bank transfers.
• Deposits must be made using a payment method registered under the user's own name only. Third-party deposits are not accepted.
• Hari2menang reserves the right to hold and investigate any deposit that appears suspicious or inconsistent with normal usage patterns.

Withdrawal:

• Withdrawals are only processed after the KYC process has been successfully completed.
• Withdrawals must be made to the same payment method used for the deposit, or to a verified bank account in the user's name.
• Withdrawal processing time is between 1 to 3 business days depending on the method selected.
• Hari2menang reserves the right to request additional documents for verification purposes before processing high-value withdrawals.
• Any withdrawal attempt involving funds from suspicious activity will be placed on hold pending investigation.

5 Bonus & Promotions

Hari2menang offers a variety of bonuses and promotions from time to time. All such offers are subject to the following conditions:

• Each bonus has its own wagering requirements that must be fulfilled before any withdrawal of bonus funds or associated wins is permitted.
• The welcome bonus is only available to new members who have not previously registered.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Bonuses obtained through fraudulent means or system exploitation will be immediately voided along with any associated winnings.
• Hari2menang reserves the right to modify, suspend, or cancel any promotion without prior notice.
• Bonus funds cannot be transferred to another account or directly converted to cash.

6 Game Rules

All games on the hari2menang platform are operated according to their respective rules, which can be found on the relevant game page. In general:

• All game results are final once issued by the system or live dealer.
• Any internet connection disruption during an active game session is the user's responsibility. hari2menang is not liable for any losses arising from connectivity issues on the user's end.
• In the event of a technical error affecting a game outcome, hari2menang reserves the right to void the round in question and return the wager to the user.
• The use of automation software, bots or other methods for auto-play is prohibited and may result in account closure.
• All random number generators (RNG) used in Slot Games and table games have been independently certified and audited to ensure fairness.

7 Prohibited Conduct

Users are strictly prohibited from doing the following on the hari2menang platform:

• Registering more than one account or using another person's identity.
• Colluding with other users to exploit the bonus system or games.
• Using software, scripts or technical methods to gain an unfair advantage.
• Transferring funds between linked accounts for the purpose of meeting wagering requirements.
• Using the platform for money laundering or any illegal financial activities.
• Harassing, threatening or abusing support staff or other users.
• Spreading false or misleading information about the hari2menang platform.

8 Intellectual Property Rights

All content on the hari2menang platform — including logos, graphic designs, text, software, user interfaces, databases and all other visual elements — is the exclusive property of hari2menang or the relevant licence holders.

• Users are not permitted to copy, reproduce, distribute or modify any platform content without written authorisation from hari2menang.
• The brand name "hari2menang" and all associated trademarks are registered property and may not be used without authorisation.
• Any unauthorised use of hari2menang intellectual property may result in legal action.

9 Liability Limit

To the extent permitted by applicable Malaysian law, hari2menang is not liable for:

• Any financial losses incurred while using the platform, including loss of wagered funds.
• Service interruptions caused by system maintenance, third-party technical issues, or circumstances beyond our control.
• Indirect, consequential, or punitive damages arising from the use or inability to use the platform.
• Losses resulting from a user's failure to follow security guidelines recommended by hari2menang.

Hari2menang's maximum liability under any circumstances shall not exceed the amount of real money held in the relevant user's account at the time of the incident.

10 Account Closure

Closure by User: You may close your hari2menang account at any time by contacting our customer support team. Closure requests will be processed within 3 business days. Any eligible real money balance will be returned to you once all KYC requirements have been fulfilled.

Closure by hari2menang: hari2menang reserves the right to close or suspend any account without prior notice under the following circumstances:

• Violation of any of these terms and conditions.
• Suspected suspicious activity or fraud.
• Failure to complete the KYC process within the specified timeframe.
• Request from the relevant authorities.
• User found to be on the self-exclusion list.

11 Applicable Law & Dispute Resolution

These terms and conditions are governed and interpreted in accordance with the laws of Malaysia. Any dispute arising from or relating to the use of the hari2menang platform shall be resolved through the following process:

1. Live Consultation: Users are encouraged to contact hari2menang customer support first to resolve any issues directly.
2. Official Complaint: If direct negotiation fails, users may submit a formal written complaint to hari2menang management.
3. Arbitration: Should a dispute remain unresolved, both parties agree to refer the matter to binding arbitration in accordance with the established procedures.

Accessing this platform from outside Malaysia is entirely the user's responsibility to ensure compliance with the laws of their place of residence. hari2menang makes no representation that this platform is suitable or permitted in any other jurisdiction.

12 Contact Us

If you have any questions, concerns, or feedback regarding these terms and conditions, the hari2menang team is ready to assist you through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Response Time: Email enquiries are answered within 24 business hours

For data privacy inquiries, please refer to Privacy Policy hari2menang. For more information on responsible gaming, visit the Responsible Gaming page.