Summary: hari2menang takes your privacy seriously. We only collect the data we need, store it securely, and will never sell it to any other party. This policy fully explains how we handle your personal information.
1 Introduction
Welcome to the hari2menang Privacy Policy page. This document explains how hari2menang ("we", "our platform") collects, uses, stores, and protects your personal information when you use our platform at hari2menang.onl.
By registering or continuing to use the hari2menang platform, you agree to the terms set out in this privacy policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This privacy policy applies to all users of the hari2menang platform, including visitors, registered members, and any individuals who interact with our services via the website, mobile app, or any other official hari2menang channels.
This privacy policy should be read together with
Terms and Conditions hari2menang. Together, these two documents form the complete agreement between you and hari2menang regarding use of the platform.
2 Data Collected
Hari2menang collects various types of personal information depending on how you interact with our platform. Below are the main categories of data we collect:
| Data Categories |
Examples of Information |
Primary Purpose |
| Identity Information |
Full name, date of birth, identity card number |
KYC verification, legal compliance |
| Contact Information |
Email address, phone number, state of residence |
Communications, account verification |
| Financial Data |
Bank account number, bank name, transaction records |
Deposit and withdrawal processing |
| Technical Data |
IP address, device type, browser, operating system |
Account security, fraud detection |
| Usage Data |
Games played, bets placed, session duration |
Service improvement, responsible gaming |
| Communication Data |
Support chat logs, emails sent to us |
Customer support, service improvements |
hari2menang only collects data that is strictly necessary to provide a safe and responsible service. We do not collect sensitive data such as health information or religious beliefs.
3 Data Collection Methods
Hari2menang collects personal information through several key channels:
- Account Registration: When you register a new account, you directly provide information such as your name, email address, and phone number.
- KYC Process: During identity verification, you will be asked to submit supporting documents such as a copy of your ID card or passport.
- Financial Transactions: Bank account or e-wallet details are collected when you make a deposit or request a withdrawal.
- Platform Usage: Activity data is collected automatically when you play, place a wager, or navigate our platform.
- Contact Us: When you contact customer support, we retain a record of that communication.
- Cookies and Similar Technologies: Our platform uses cookies to remember your preferences and improve your user experience.
- Trusted Third Parties: In certain cases, we may receive information from registered third-party payment providers or identity verification service providers.
4 Purpose of Data Use
The personal information we collect is used for the following purposes:
- Account Management: Create and maintain your account, verify your identity and process secure logins.
- Transaction Processing: Process deposits, withdrawals and all other financial transactions accurately and securely.
- Legal Compliance: Meet KYC, AML (Anti-Money Laundering) and reporting requirements set by Malaysian authorities.
- Platform Security: Detect and prevent fraud, unauthorised access, account misuse and other suspicious activity.
- Customer Support: Answer enquiries, resolve issues and provide technical support to you.
- Service Improvement: Analyse usage patterns to improve overall platform quality, games and user experience.
- Marketing Communications: Send promotions, special offers and updates — only to users who have opted in to receive them.
- Responsible Gaming: Monitor gameplay patterns to identify users who may need support through our programme. Responsible Gaming us.
hari2menang will not use your data for any purpose other than those stated above without first obtaining your consent. You may withdraw consent for marketing communications at any time through your account settings.
5 Data Sharing with Third Parties
Hari2menang takes a strictly limited approach to sharing users' personal data. We only share your information in the following situations:
- Payment Service Provider: Required data is shared with FPX, DuitNow, TNG eWallet, Boost, ShopeePay, and local banks solely for the purpose of processing your transactions.
- Identity Verification Provider: KYC information may be shared with registered and trusted third-party identity verification services for verification purposes only.
- Legal Requirements: hari2menang will disclose information to Malaysian authorities when required by law, court order, or a legitimate request from an enforcement body.
- Rights Protection: Information may be shared to protect the rights, property or safety of hari2menang, our users or the public when required.
- Business Transfer: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity, which will be subject to the same or stricter privacy policy.
Our Commitment: hari2menang never sell, rent, or share your personal data with any advertiser, data broker, or other third party for commercial purposes. This is our absolute commitment to your privacy.
6 Data Storage & Security
Hari2menang implements comprehensive technical and organisational security measures to protect your personal data:
- Encryption in Transit: All communications are secured with 256-bit TLS/SSL protocols.
- Encryption at Rest: Sensitive data is stored in encrypted format using the latest industry encryption standards.
- Access Control: Only hari2menang staff with a legitimate business need may access users' personal data, and all such access is logged and monitored.
- Security Audit: Our security systems undergo regular penetration testing and independent audits.
- 24/7 Monitoring: Our security team monitors suspicious activity around the clock to detect and respond to threats promptly.
Data Retention Period: hari2menang retains your personal data for as long as your account is active and for any additional period required by Malaysian law — typically 7 years after account closure for financial records. Data that is no longer needed will be securely deleted or anonymised.
7 Cookies & Tracking Technologies
The hari2menang platform uses cookies and similar tracking technologies to enhance your user experience. Below are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Performance Cookies: Gather information on how users interact with the platform to help us identify areas for improvement.
- Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalised experience.
- Analytics Cookies: Help us understand overall usage patterns for platform improvement purposes.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the hari2menang platform.
8 Your Rights Under PDPA
As a user protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Request correction of inaccurate or incomplete data in our records.
Right to Erasure
Request deletion of your personal data when it is no longer needed, subject to legal obligations.
Right to Restrict Processing
Request that we restrict how we process your data under certain circumstances.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
Receive your personal data in a machine-readable format for portability purposes.
To exercise any of the above rights, please contact our privacy team at
[email protected]. We will process your request within 21 business days as required under PDPA.
9 Children's Data
The hari2menang platform is intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.
Should we discover that we have collected personal data from someone under the age of 18, we will immediately take the following steps:
- Close the relevant account immediately.
- Delete all related personal data from our systems.
- Return any funds held in the relevant account via an appropriate method.
If you are aware or suspect that someone under the age of 18 is using the hari2menang platform, please notify us immediately via
[email protected]. Child protection is a shared responsibility.
10 Third-Party Links
The hari2menang platform may contain links to third-party websites or services such as payment providers and game suppliers. This privacy policy does not apply to those websites or services.
Hari2menang is not responsible for the privacy practices of third parties. We encourage you to read and understand the privacy policy of every third-party website you visit through links on our platform.
Our payment partners and game software providers are selected based on high security and privacy standards. However, your interactions with those third parties are subject to their own terms and policies.
11 Amendments to This Privacy Policy
Hari2menang reserves the right to amend this privacy policy at any time to reflect changes in our practices, legal requirements, or service improvements. When a material amendment occurs:
- We will update the "Updated" date at the top of this page.
- Registered users will be notified via in-platform notifications or email.
- Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.
We encourage you to review this page periodically to stay informed about how we protect your information.
12 Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, please contact us via:
- Privacy Email: [email protected]
- Live Chat: Available 24/7 via the chat icon within the platform
- Response Time: Privacy-related enquiries answered within 3 business days
For formal complaints that we are unable to resolve, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP), which enforces the PDPA 2010.
By using the hari2menang platform, you confirm that you have read and understood this Privacy Policy. Your privacy is our priority — we are committed to protecting and respecting your personal information.
Privacy FAQ
Absolutely not. hari2menang has never and will never sell, rent, or share your personal data with any advertiser or data broker for commercial purposes. Your data is only shared in limited situations as outlined in Section 5 of this privacy policy.
You may submit a data access request by emailing
[email protected] or via live chat. Please include your full name and registered email address. We will process the request within 21 business days and provide your data in a readable format.
Financial records and KYC data are retained for 7 years after account closure in accordance with Malaysian legal requirements. Other data such as gaming preferences and general usage logs will be deleted or anonymised within 90 days of account closure.
Yes, you can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email, or by updating your communication preferences in your account settings. Please note that important transactional emails such as deposit confirmations and security notices cannot be disabled.
In the event of a data breach affecting your personal information, hari2menang is committed to notifying you and the relevant authorities within the timeframe required by law. We will explain what data was affected, the potential risks, and the steps we are taking to address them. Our security team operates 24/7 to prevent and respond to any threats.